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Numerous client devices are remotely monitored every fifteen minutes to ensure maximum availability:
Device Status |
OK |
Total |
|
Device Category |
88 |
/ |
88 |
Modems, Routers, Access Points, Bridges |
242 |
/ |
242 |
Servers, Computers, Network Attached
Storage (NAS) Devices, Network Printers |
2 |
/ |
2 |
Web Servers (primary and backup) |
54 |
/ |
54 |
Web Sites |
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Office Status |
|
62
°F outside •
72.4
°F inside •
73.6
°F behind servers
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Most recent incident:
05/16/2011, 07:00AM MST - Qwest Internet outage detected at one client; A physical cable cut in the area has caused a large outage.
05/17/2011, 10:30AM MST - Damaged cable repaired/bypassed by Qwest technician at the crossbox. |
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Status indications other than "OK" are typically due to a very brief Internet connectivity outage or another temporary condition.
It may also be due to the normal change of a dynamic IP address on the Internet that has not yet been detected by the monitoring software.
Persistent status indications other than "OK" are promptly investigated to determine the cause and achieve a quick resolution.
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